This website is operated by Basin Media, a real estate media company based in Reno, Nevada, providing photography, video, aerial drone media, 3D tours and marketing content for real estate listings and short-term rental properties across Northern Nevada and Northern California.
Basin Media
Reno, Nevada
Email: hello@basin.media
Phone: 775.473.2545
We collect information you provide directly to us, including:
We may also collect limited technical information automatically when you visit the site — such as browser type, device type, and pages viewed — through the analytics and advertising tools described below.
This site may use cookies and similar technologies, including the Meta (Facebook/Instagram) Pixel and Google Analytics, to understand site traffic and measure how our ads perform. These tools may use information about your visit to show you relevant Basin Media ads on other platforms. You can control cookies through your browser settings, or opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info.
If you provide your phone number and consent to receive text messages, Basin Media may send SMS messages related to appointment confirmations, scheduling updates, service notifications and customer support.
Your phone number will not be sold or shared with third parties for marketing purposes.
Pages on this site may include embedded content from third parties — such as virtual tours (Matterport, VisitHome), live property websites, Google Reviews, or social media. Interacting with this content is subject to that third party's own privacy practices, and we encourage you to review their policies before engaging with it.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, including:
These providers only access the information needed to perform their service and are expected to handle it securely.
We retain contact form submissions, booking records and delivered media records as needed to operate our business and meet legal, accounting or tax obligations. Delivered media access is generally maintained for 120 days after delivery, consistent with our Terms of Service; long-term storage beyond that window is not guaranteed.
You may request a copy of the personal information we hold about you, or ask us to delete it, by emailing hello@basin.media. We'll respond within a reasonable time, except where we're required to retain information for legal, accounting or security purposes. California and Nevada residents may have additional rights under applicable state privacy law — contact us and we'll address your request accordingly.
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with a revised "Last updated" date.